Lessons From Trade Shows and 2 Wise Operators

I just spent several days visiting the MPACT trade show in Indianapolis, a four-state convenience store convention representing Illinois, Ohio, Indiana, and Kentucky. There was a good turnout, and it was a vibrant show. However, if you have ever spent much time at trade shows, you know that to really learn what is going on, you have to talk to the people individually and get the real story …
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Take Advantage of Every Day’s Gift

You know, time has a way of moving quickly and catching you unaware of the passing years. It seems like just yesterday I was young, just married, and embarking on my new life with my mate. But in a way, it seems like eons ago, and I wonder where all the years went. I know that I lived them. I have glimpses of how it was back then and of all my hopes and dreams …

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Smart Strategies for Handling Tough Customers

Rude customers are a growing problem for businesses.
According to the Society for Human Resource Management, more than 70% of workers experienced or witnessed acts of incivility daily for three months in 2024, damaging employee productivity and morale …

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